Foire Aux Questions
About Products
Qu’est-ce qu’une cure détox capillaire ?
La cure détox capillaire est une cure qui permet de purifier le cuir chevelu.
Do your products suit all hair types?
Yes, our Rhassoul, Argan, and plant-based care products are suitable for all hair types: dry, oily, curly, fine, or colored. Their natural and balanced formulas purify the scalp while nourishing the hair fiber.
Combien de temps dure la cure?
La cure dure 14 jours pour un cuir chevelu sain, et des cheveux brillants.
Quand voit-on les résultats?
Dès la première semaine.
Do the RITUACY shampoo and conditioner contain sulfates or parabens?
No. Our products are 100% free from sulfates, parabens, silicones, and phthalates. They respect scalp health and your hair’s natural shine.
What is the difference between the shampoo and the conditioner?
- Fragment Rhassoul Shampoo: purifies and rebalances the scalp by removing impurities and excess oil.
- Fragment Rhassoul Conditioner: nourishes and repairs the hair fiber, makes detangling easier, and protects lengths and ends.
Are RITUACY products suitable for colored hair?
Yes. Our gentle, sulfate-free formulas preserve color vibrancy and protect the hair fiber from dryness caused by frequent washes.
Are your products tested on animals?
No. We are cruelty-free: none of our products are tested on animals. We value responsible, respectful beauty.
Where are your products made?
RITUACY haircare is designed and manufactured in Morocco, in ISO 9001 & ISO 22716 certified laboratories that guarantee quality, safety, and best practices.
Can your products be used on children?
Yes, our products can be used on children over 3 years old. We recommend testing on a small area before the first use.
How should I use the shampoo and conditioner for best results?
- Shampoo: Apply to wet hair, massage the scalp, then rinse.
- Conditioner: Apply after shampooing on lengths and ends, leave for a few minutes, then rinse.
Tip: Use them together for healthier, softer, and shinier hair.
About Shipping & Payment
Which cities do you deliver to?
We deliver throughout Morocco.
What are the delivery times?
We process and ship orders quickly. Delivery usually takes 1 to 5 business days.
What are the delivery fees?
- 20 DH in Casablanca
- 35 DH in the rest of Morocco
How can I get free delivery?
Delivery is free for orders over 600 DH.
How can I pay for my order?
Payment is made in cash upon delivery (Cash on Delivery).
Can I modify or cancel my order?
We process orders quickly.
- You can modify your order if you contact us within 1 hour of placing it and if it has not yet been shipped.
- Once shipped, it can no longer be canceled